Frequently Asked Questions

I offer a 15 minute free telephone or Zoom consultation ahead of booking your first appointment. The meeting is for both you and I to work out if I am the right fit for you and your family. This includes me checking I have the right skill set and experience and also, so you get an idea as to whether I am the right personality and skill fit for you/your child.

Through many years of experience, I have learned the value of having a parent only appointment at the outset of consultation. This is because it allows me to get an understanding of your child across time, gives me an awareness of life experiences and family narratives that your child might not be alert to, but is influencing the way that they present.

This first consultation typically lasts around 80 minutes. Subsequent sessions are typically 50 minutes long. Occasionally we discuss having longer or shorter sessions, for example, due to clinical need. These sessions are billed accordingly and agreed ahead of the session taking place.

The number of sessions required varies from person to person and is dependent on presentation. Some people need a shorter number of sessions and others need more, this can be also dependent on type of intervention and individual preference; however, this is always an ongoing conversation with the family to allow them to budget accordingly.

Initial consultations are £190 for an 80minute appointment. Subsequent 50minute sessions are billed at £130. Sessions length can be altered to fit individual and clinical need; however, this is always discussed in agreement with payee and ahead of a session being booked. More information on payment can be found on the Therapy Terms.

Bluebell Clinic Ltd does not currently work with insurance companies; this section will be updated should this change in the future.

All sessions are currently based online and are provided via Zoom. Links are sent to an agreed email address prior to appointments taking place.

The contents of sessions are private. There are instances where we have to break confidentiality, for example, when someone is at risk of harm or harming others in the past, present or future. In which case we are entitled to report this to the relevant organisation. Where possible any breach of confidentiality related to risk of harm will be discussed with you and/or your child first. It is a requirement for all Clinical Psychologists to have regular Clinical Supervision sessions in which they discuss their work in a safe and confidential space with an equally or more experienced colleague. All work that is discussed in these sessions is completely anonymised. Supervisors are bound by the same professional and ethical regulations as our practitioners and do not discuss clinical material outside of the supervisory context. Please see Therapy Conditions for further information.

The Bluebell Clinic does not offer emergency, crisis or wrap around care. Please be aware that our working hours are: Tuesday, Wednesday, Thursday between the hours of 9am-4:30pm. In the need of urgent mental health or medical care, please contact your GP/local health care provider within working hours. Outside of normal working hours, please call 111 for advice on mental health and physical health needs. If you need urgent medical attention or you are not able to keep you or your child safe, please call 999 or present at A&E as appropriate. Please see the Resources page for other third sector services who may be able to offer support in a crisis, for example, Samaritans and Childline.

For cancellations made with fewer than 24 hours' notice, a full session charge will apply. Cancellations made with 24 to 48 hours' notice will incur a charge of 50% of the session rate. This policy applies to face-to-face, online, or telephone sessions. Please the Therapy Terms for full details of The Bluebell Clinic's cancellation Policy.